When water is reaching your foundation from the outside — through poor grading, a failed membrane, or saturated soil — the fix belongs outside too, not just inside masking the symptom.
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Four commitments that separate a properly trained exterior waterproofing crew from a generalist showing up with a truck and a hope.
Certification covers grading assessment, drainage board installation, and rubberized membrane application to manufacturer spec.
Active water intrusion visible from outside — pooling against the foundation, saturated soil — moves to priority scheduling.
Quotes break out excavation linear footage, membrane material, footing drain installation, and backfill/regrading separately, in writing.
Footing drains are set in washed gravel and wrapped in filter fabric to resist silt clogging over the system's service life.
We don't run a one-size-fits-all playbook — every exterior waterproofing job starts from these core service components, adapted to what your property actually needs.
We excavate along the affected wall section down to the footing, clean and prep the existing foundation surface, and apply a rubberized waterproofing membrane rated for permanent below-grade exposure. This is the most thorough exterior fix available and typically carries the longest service life of any waterproofing method.
A footing drain intercepts groundwater at the base of the foundation and carries it away via gravity or a connected sump system before it can build pressure against the wall.
Soil that slopes toward the foundation instead of away from it sends every rainfall straight at your basement wall, regardless of how good the membrane below is.
Window wells without proper drainage collect and hold water against a vulnerable point in the foundation wall — often the source of a leak that seemed to come from nowhere.
Cracks and cold joints exposed during excavation get treated directly at the source, from the outside, before the membrane goes over them.
Here's what happens between your call and a completed exterior fix.
Photos of the affected exterior area, texted ahead of the visit, help the technician plan equipment needs before arriving.
Most Chatham, VA exterior assessments are scheduled within a few days given the scope of a proper perimeter evaluation.
A full grading and drainage evaluation identifies whether the fix needs full excavation, footing drain repair, or grading correction alone.
Excavation sites are backfilled, compacted, and regraded to proper slope before the crew leaves, with landscaping restoration included where disturbed.
What Chatham, VA customers are saying after their exterior waterproofing service.
"They found our footing drain had completely collapsed after thirty years — explains why the interior fixes never fully worked before."
"Regraded the whole side yard and extended our downspouts as part of the job. Haven't seen water against that wall since."
"Excavation crew was careful with our landscaping and put everything back better than it was before."
"Appreciated that they explained why interior injection alone wasn't going to solve our specific problem before recommending exterior work."
The questions Chatham customers ask us before booking exterior waterproofing service.
Arrow Tight Waterproofing provides exterior waterproofing throughout Chatham, VA, dispatching from regional staging points to keep arrival times short across our full coverage footprint.
Because exterior work requires excavation crews, coverage is more regional than interior services — worth confirming by phone either way.
Notice: Arrow Tight Waterproofing is a free referral service designed to assist homeowners and businesses in connecting with independent local contractors. All contractors and service technicians are independent and Arrow Tight Waterproofing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All calls are routed to independent local service providers.
